As one of Viego’s abilities says, the League of Legends players from Europe West have been going through a harrowing path lately. After multiple login, disconnection, and ranked file issues which plagued the game, as well as the cancellation of the first 2021 Clash tournament due to technical issues, a new problem has surfaced earlier today.

The players can’t enter a game anymore, or are stuck in the draft or selection phase. If the players try and enter a file, they are prompted with the error message “Attempt to join queue failed,” explaining an “unexpected error” prevents them to enter matchmaking.

Several Reddit users have begun to complain in the official game’s subreddit, which has become a recurrent topic lately.

The issues have surfaced hours after the introduction of patch 11.2 which added the duellist jungler Viego, at approximately 1:45pm GMT (6:45am CT).

Riot Games has acknowledged the issue on the status server official page. “We’re aware of a problem that’s causing players to get stuck in a login queue and are working on a fix,” it reads.

According to the server status website, it only affects the Europe West server at that time.

While Riot Games tries to fix the issue, the account transfers have been temporarily removed from the game. It’s possible to try and enter a queue to play, but it won’t get the players anywhere.

Since season 11 was introduced into the game, the European servers, and the EUW server in particular, have been getting regular technical issues and maintenances. The issues surface not only when a new patch or hotfix is introduced, but also at other unrelated times.